Create a claim
Unfortunately, we are experiencing problems with the online claim form at the RICE site - we apologize for that. In the meantime please follow the instuctions below:
If you want to create a claim, please send an e-mail to cs@ricebyrice.dk, with following information:
- Invoice number or WEB order number
- Product(s) and unit(s)
-Claim reason and description
-Image in case of shipping damages and quality problems
Afterwards our customer service will process your request as soon as possible!
Thank you... and have a RICE day!